This qualification is suitable for those working in various medical administration contexts. Individuals may exercise discretion and judgement using appropriate knowledge to provide technical advice and support to a team.

Course Scope

This course is nationally recognised and requires 13 units for award of the qualification: 2 core units, 11 elective units.

Further information will be provided at the course induction session.

Core Units

  • BSBITU307 Develop keyboarding speed and accuracy
  • BSBWHS201 Contribute to health and safety of self and others

Elective Units

  • BSBMED301 Interpret and apply medical terminology appropriately
  • BSBMED302 Prepare and process medical accounts
  • BSBMED303 Maintain patient records
  • BSBMED304 Assist in controlling stocks and supplies
  • BSBMED305 Apply the principles of confidenality, privacy and security within the medical environment
  • BSBADM307 Organise schedules
  • BSBITU314 Design and produce spreadsheets
  • BSBWRT301 Write simple documents
  • BSBCMM301 Process customer complaints
  • BSBITU313 Design and produce digital text documents

  • CHCDIV001 Work with diverse people